We just wanted to give our users a heads up that we will be doing some scheduled maintenance really early in the morning (EST). Some updates to the system are being applied on February 10, 2010 at 4.00 am Eastern Time (US) – 10 am CET (DK).
During the maintenance period (estimated at 5-10 minutes) you may get a message telling you to try to access Soonr again in a few minutes. Curious as to why this is necessary? Read on!
There are basically three different Levels of updates that we can apply.
Level 1 - these are scripts, graphics, web pages, etc. that are loaded dynamically and can be posted without any impact on the overall service. The updated files are simply loaded the next time you encounter a page the requests them.
Level 2 – updates are rolling updates, meaning that we can apply them to one server at a time while another server picks up the load. Once again, no interruption in service is noticable to the users.
Level 3 – requires that we stop the service since it requires changes to the core system database schemas or other constantly used information. These changes are usually linked to major new features.
Now you know. As you may have guessed, Level 1 & 2 changes happen all the time in the background. Level 3 changes require a notice like this one.
Thanks in advance for your understanding. We will continue to make Soonr the best in class service for Active Backup and Collaboration!
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